Shipping And Returns

FREE WORLDWIDE DELIVERY

All orders from AVI-8.COM are delivered free of charge and will be delivered with in 5-7 days (subject to stock) and the recipient location if the order is placed before 1PM Monday to Friday.

This price is also non-inclusive of local tax, vat, import fees or other local duties which may apply depending on where in the world you are. Any charges applied upon import are the customer's responsibility and must be paid by the customer. If items are returned to us undelivered (including failed or refused deliveries), re-importation and shipping costs will be debited from any refund due

AVI-8 is not responsible for any delays caused by the customs clearance process.

Delivery with in UK/EU

Please note if you are looking for a delivery within UK / EU participating countries / Rest of Europe - please complete your purchase from avi-8.co.uk. If you are outside UK/EU while placing your order , you will be redirected to avi-8.com even if the delivery location is with in Europe . Please write to us separately in such a case and we will be more than happy to facilitate your transaction.

Delivery Restrictions

We offer FREE worldwide shipping with the exception of the following countries/regions:

  1. Russia
  2. India - please visit our partners Ethos 
  3. Pakistan
  4. China - please visit our TMall store
  5. South & Central America (except Mexico - please visit our partner Sanborns)
  6. Africa
  7. Middle East (except Dubai in the UAE - please visit our partner Al Futtaim)
  8. Canary Islands

*We do not ship to APO/FPO and PO BOX address and a valid physical address would be required in order to process your order.

Return Policy

We want you to be able to buy with confidence and be completely satisfied with your purchase. If for any reason you are unhappy with your purchase you can return it to us within 30 days of delivery, providing your purchased timepiece is:

  • Unworn
  • In an original and resalable condition with any tamper-evident label still attached.
  • In its original packaging supplied with the purchase.

To return an item, please contact our Customer Support Team by clicking here. One of our Customer Support Team will respond to your request within 1-2 business days with instructions on how to return the watch. You will be issued a return authorization number which must be enclosed within the shipment that will be sent back. If you return the shipment without a return authorization number provided, it will not be accepted and processed.

AVI-8 does not take responsibility for any items lost during the return shipping and will not bear the cost of return shipment unless you have been sent an incorrect or defective product.

Once we receive your returned order, we will verify the product and packaging as being unworn and undamaged, we will issue you a refund deducting US$30 as restocking fee.

If we inspect your returned order and determine that the product or packaging has been damaged, we will contact you to make arrangements to return your order to you at your cost.