Shipping And Returns

FREE WORLDWIDE DELIVERY

All orders from AVI-8.COM are delivered free of charge and will be delivered with in 5-7 days (subject to stock) and the recipient location if the order is placed before 1PM Monday to Friday.

This price is also non-inclusive of local tax, vat, import fees or other local duties which may apply depending on where in the world you are. Any charges applied upon import are the customer's responsibility and must be paid by the customer. If items are returned to us uncleared, re-importation and shipping costs will be debited from any refund due.

AVI-8 is not responsible for any delays caused by the customs clearance process.

Delivery with in UK/EU

Please note if you are looking for a delivery within UK / EU - please complete your purchase from avi-8.co.uk. If you are outside UK/EU while placing your order , you will be redirected to avi-8.com even if the delivery location is with in Europe . Please write to us separately in such a case and we will be more than happy to facilitate your transaction.

Delivery Restrictions

Please note that we we are unable to ship to the following countries below due to customs issues

  1. Russia
  2. India
  3. Pakistan
  4. Brazil
  5. South and Central America
  6. Saudi Arabia 

*We do not ship to APO/FPO and PO BOX address and a valid physical address would be required in order to process your order.

Return Policy

We want you to be able to buy with confidence and be completely satisfied with your purchase. If for any reason you are unhappy with your purchase you can return it to us within 28 days of delivery, providing your purchased spinnaker is:

  • Unworn
  • In an original and resalable condition with any tamper-evident label still attached.
  • In its original packaging supplied with the purchase.

To return an item, log-in to your account,  if you hold an account on Shopify store and select Order History, then ‘Return an Item’ using the tab at the top of the page and follow the simple steps from there.

If you don't have a Shopify Account, Please write to us via this link and we will get back to you with the confirmation. Products returned without our confirmation will not be accepted as returns and no refund will be issued.

Please remember to enclose your order number with your return, stating if you would like a refund, credit or exchange. Please try and make sure all returned items are well packaged and sent via a trusted postal service. Spinnaker cannot take responsibility for return items damaged or lost in transit.

Once we receive your returned order, we will verify the product and packaging as being unworn and undamaged, we will issue you a refund deducting original shipping expenses or US$ 40 whichever is more.

If we inspect your returned order and determine that the product or packaging has been damaged, we will contact you to make arrangements to return your order to you at your cost.

If you have any questions about our returns policy, please get in touch with the AVI-8 customer service team here.